The second a customer walks out your door, their new jewelry is at risk—it doesn’t have to be.
“How should I protect this piece of jewelry?” It’s a question jewelry retailers are frequently asked. Our jeweler programs offer no-fuss risk solutions to your valued customers, designed to safeguard, advance, and retain your business.
Did you know?
of customers purchased insurance after it was mentioned as an option by their jeweler.
Did you know?
of consumers said their engagement ring was one of three most expensive items they own.
Did you know?
of consumers said they would struggle to pay for a replacement engagement ring if it were lost, stolen, or damaged.
Did you know?
of consumers said they would be very upset if something happened to their ring and it was uninsured.
Homeowners policies often fall short when it comes to protecting jewelry because they typically have low coverage limits, high deductibles, and exclude specific losses that can mean jewelry isn’t covered. A dedicated jewelry insurance policy offers protection against theft, loss, damage, and even disappearance—without affecting your home insurance policy.
In 2024, jewelers earned $86.2M in claim-related repairs and replacements.
A piece of jewelry is bought from your business
The customer protects it in store with Jewelers Mutual
Something happens to the customer’s piece of jewelry
They make a claim with Jewelers Mutual
The customer returns for repair and replacement
You’re trusted to recreate the same of jewelry piece (kind and quality)
Jewelry gets back in the customer’s hands
The cycle repeats and you remain their trusted jeweler
Luxsurance® transforms how insurance is integrated into the jewelry shopping experience by providing specialized concierge service and support.
Deliver more than insurance - offer a luxury experience that drives growth.
Empower customers to digitally manage their jewelry — uploading photos, receipts, and appraisals all in one place.
Reengage with customers through their phone and invite them back with timely, value-added touch points.
Replacement purchases stay with you — insurance claims are directed back to your store.
Enable easy digital referrals, turning loyal clients into brand advocates.
A co-branded app keeps your brand in their pocket.
Designed for customer with a single item over $25,000 or a collection valued at $75,000+, Luxsurance® Elite offers direct access to a dedicated Luxury Trusted Advisor who provides:
Complimentary, concierge-style assistance with their insurance application—usually completed in under 5 minutes
Expert, one-on-one guidance for organizing and managing their high-value jewelry portfolio
A seamless and stress-free claims process for lost, stolen, or damaged items
Contact us to see if you’re eligible for this elite customer benefit.
Forget one-size-fits-all. Get expert guidance building a program crafted just for you.
Integrate our solutions into your existing systems with ease, enabling real-time data synchronization and streamlined operations.