Contact us
Get in touch with our expert support team to answer your questions
Business Policy
Phone: 800-558-6411
Monday-Friday: 8am-5pm CST
Agency & New Policy Inquiries:
sales@jminsure.com
Claims:
claims@jminsure.com
Jewelry Business Billing Inquiries:
clservicecenter@jminsure.com
Jeweler Programs Inquiries:
sales@jminsure.com
JM® Care Plan
Phone: 800-582-4916
Monday-Friday: 8am-5pm CST
JM Care Plan Sales Inquiries:
sales@jmcareplan.com
Shipping & Zing® Platform
Phone: 833-970-9464
Monday-Friday: 8am-7pm CST
Shipping: shipping@jminsure.com
Privacy Inquiries
Phone: 877-238-5595
Monday-Friday: 7am-5pm CST
Media Inquiries
R. Harder Gallery of Gems & Minerals
Free / Open to Public
Monday-Friday: 9am-4pm CST
24 Jewelers Park Dr
Neenah, WI 54956
Our locations
Company headquarters
Neenah, WI (Headquarters)
Jewelers Mutual is headquartered where the company was founded in 1913—in Neenah, Wisconsin. Out state-of-the-art facility there features a 300-person auditorium, fitness center, world-class gemstone gallery, and full-service café for employees.
24 Jewelers Park Drive, P.O. Box 468, Neenah, WI 54956
Opened in 2020
Dallas, TX
Jewelers Mutual expanded its offices to Dallas in 2020. The 6,200-square-foot space is in the Premier Place, one block north of Mockingbird Lane. Premier Place also provides on-site banking, a Lifetime Fitness center, executive conference facility, and deli.
5910 N Central Expy #1500, Dallas, TX 75206
JM Insurance Agency Partners
Miami, FL
JM Insurance Agency Partners, our global brokerage, is headquartered in Miami in the heart of the Waterford Business District. The agency headquarters offers an on-site gym, on-site car wash, and covered garage parking—all free to use for employees.
5200 Waterford District Drive, Suite 100, Miami, FL 33126
Opened in 2025
Raleigh, NC
To help us advance our technology and data-driven service offerings, Jewelers Mutual expanded operations in 2024 to Raleigh, North Carolina. Situated in a vibrant and bustling Midtown community, this location offers a variety of top-tier amenities in and around the office.
4000 Main at North Hills St, Raleigh, NC 27609