When you ship you can choose between 30 days or 6 months to file a claim
We pre-fill claim details, minimizing the number of questions we ask you.
Unlike other coverage options, you can file a claim immediately
No requirement to file a claim with the carrier
On average, we resolve claims in under 14 days.
You work directly with our shipping claims expert to adjudicate your claim.
How to file a claim
1
Gather required documents
Collect value documentation (invoice, memo, etc.), photos of items, including original contents for damaged and missing items, and a police report if applicable (this is required for crimes or losses involving Rolex or GIA products). Claims can still proceed without some documents.
